Terms & Conditions

Last Updated: 26 September 2025

Please read these Terms and Conditions (“Terms”) carefully before using the https://growxdigital.com website operated by Grow X Digital (“us”, “we”, or “our”).

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms, you are prohibited from using or accessing this site.

2. Services Description

Grow X Digital provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)

• Google Ads and Meta Ads management

• Social Media Marketing

• Content Writing

• Website Development

• Branding services

• Video Production

• Google Business Profile optimization

3. Consultation Requests

When you request a free consultation through our website:

• You agree to provide accurate and complete information

• We will contact you using the provided contact details

• The consultation is non-binding and does not create a client-agency relationship

• We reserve the right to decline service requests at our discretion

4. Intellectual Property Rights

Our Content:

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Grow X Digital and is protected by copyright and intellectual property laws.

Your Content:

When you submit content to us (project briefs, materials, etc.):

• You retain ownership of your intellectual property

• You grant us a license to use this content solely for providing services to you

• You warrant that you have necessary rights to all submitted materials

5. Client Responsibilities

When engaging our services, clients agree to:

• Provide accurate and complete information

• Make timely payments as agreed

• Provide necessary access to accounts and systems

• Respond to communications in a timely manner

• Use services in compliance with all applicable laws

6. Payment Terms

Specific payment terms will be outlined in individual service agreements, but generally:

• Services may require upfront deposits or retainer fees

• Recurring services are billed monthly

• Late payments may result in service suspension

• All fees are non-refundable unless otherwise specified

7. Third-Party Services

We may utilize third-party services including:

• Google Analytics

• Social media platforms

• Advertising networks

• Email marketing platforms
  You agree to comply with these third-party terms of service.

8. Disclaimer of Warranties

Our services are provided “as is” without any warranties, expressed or implied. We do not guarantee:

• Specific results or rankings from SEO services

• Specific return on investment from advertising campaigns

• Continuous, uninterrupted website availability

• Error-free service delivery

9. Limitation of Liability

Grow X Digital shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits or revenue

• Data loss or corruption

• Results of algorithm changes by search engines or social platforms

• Client actions or inactions affecting service outcomes

10. Indemnification

You agree to indemnify and hold harmless Grow X Digital from any claims, damages, or expenses arising from:

• Your use of our services

• Your violation of these Terms

• Your infringement of any third-party rights

• Your violation of any laws or regulations

11. Termination

We may terminate or suspend access to our services immediately, without prior notice, for:

• Breach of these Terms

• Non-payment of fees

• Illegal or fraudulent activities

• At our discretion for business reasons

12. Service Modifications

We reserve the right to:

• Modify or discontinue services temporarily or permanently

• Change service pricing with 30 days’ notice to existing clients

• Update these Terms at any time

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes shall be resolved through:

1. Informal negotiation between parties

2. If unresolved, through mediation

3. As a last resort, through legal proceedings in courts of Peshawar, Pakistan

15. Refund Policy

Due to the custom nature of our services:

• Setup fees and initial deposits are non-refundable

• Monthly service fees are non-refundable after services have been rendered

• Refund requests for unused prepaid services will be considered on a case-by-case basis

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

• Natural disasters

• Internet outages

• Government restrictions

• Pandemics or health emergencies

• Third-party service failures

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Grow X Digital regarding our services and supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms, please contact us:

• Email: contact@growxdigital.com

• Phone: +92 3128888738 | +971569191503

• Address: Near University Town Brt Station Opposite to Custom House Dehleez Food 2nd Floor, GrowX digital office, University Town Peshawar.

20. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified Terms.